HK VILLA'S

Name: HK VILLA'S
Address: Jalan Raya Sembalun Lawang, Sembalun Lawang, ID

Jalan Raya Sembalun Lawang, Sembalun Lawang

7.419 ulasan

Cek ketersediaan

Pilih tanggal dan jumlah tamu untuk melihat harga kamar terkini.

Ringkasan

Check-out sampai 12:00 PMLihat di peta

Luxurious Garden and Mountain Views

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, and private bathrooms in select units. Enjoy the beauty of the surroundings from your own terrace and stay worry-free in our allergy-free rooms.

On-Site Bar
Unwind and socialize at our cozy bar, perfect for relaxing after a day of exploring waterfalls and natural wonders nearby.

Book your stay at HK VILLA'S now to indulge in a serene getaway amidst nature's beauty.

Informasi penting

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

Fasilitas

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Garden
Bar

Ulasan tamu

7.419 ulasan

Ringkasan AI

Dibuat otomatis dari ulasan tamu terbaru (dalam bahasa Inggris).

Kebersihan: 5.5
Pelayanan: 8.9
Lokasi: 9.0
Kualitas kamar: 7.4
Fasilitas: 7.5
Sepadan dengan harga: 7.9
Makanan & minuman: 5.5
Pengalaman keseluruhan: 7.5

Yang disukai tamu

Beautiful view
Nice pool

Yang perlu diperhatikan

Poor cleanliness
Unhelpful staff
Food quality issues

Ulasan terbaru

Ulasan dapat diterjemahkan secara otomatis.

Simone
Australia · Solo · September 2026
6.0
The view
Arrived at lunchtime but restaurant was closed for prayer and nowhere else to eat.
Saiful
Prancis · Pasangan · Agustus 2026
5.0
View of the villages in the valley.
Minimum facilities. Very late breakfast, starts at 8am. Had water problem during stay (pipe burst?). Untable internet, multiple SSIDs required to set up each when going around the property.
Emma
Inggris Raya · Solo · Agustus 2026
6.0
HK Villas — Beautiful setting, but disappointing service and facilities The rooms at HK Villas are beautiful, spacious and very clean, with spectacular views. Water was regularly topped up, which was appreciated, although we would have liked more coffee provided throughout our stay. Unfortunately, the experience was let down by the food, service and some of the facilities. For the first three mornings, breakfast was buffet style. There was very little that our children would eat and almost nothing suitable for Western tastes, and unfortunately everything was cold. Coffee was served in paper cups. On our final morning, breakfast was served to the table instead, and this was a much better experience — there was a wider choice, including pancakes and fruit for the children, as well as a choice of fruit juices. Lunch and dinner were particularly disappointing. The menu was very limited, and on several occasions we were told only after ordering that the item we had chosen wasn't actually available. One day we waited almost two hours for our food. There were only two menus available for the entire restaurant, which made ordering quite difficult. The property is advertised as offering Western food and having a bar, but during our stay there was no alcohol available at all, and initially even Sprite and cola weren't available. Sprite eventually arrived on our second day. There was also no latte or wider choice of coffee because the coffee machine was broken. We also found the set-up around the pool *very* inconvenient. Everything had to be ordered through the restaurant *upstairs* , meaning that if you were at the pool with children, you had to leave them to go and order drinks, even though they were then brought back to the pool. *Coffee was even prepared and distributed from the poolside staff area, but the same process applied without exception* The pool itself was lovely and clean. It was cold, but perfectly fine in the Lombok heat.
The potential is definitely there — with better food availability, more attentive service, functioning facilities and some basic maintenance, this could be a fantastic place to stay. See above comments. It is also worth noting that we planned to stay for 5 days as my husband was trekking Rinjari so we wanted some time once he had returned we left after 4 days as soon as he was back as we were not enjoying our stay
Verena A.
Austria · Pasangan · Agustus 2026
2.0
Positiv hervorzuheben sind lediglich die Lage und der Ausblick. Allerdings bringt die Lage auch mit sich, dass die Gebetsrufe sehr laut zu hören sind, was insbesondere zu bestimmten Tageszeiten störend sein kann.
ACHTUNG – Touristenfalle! Hier ist leider alles mehr Schein als Sein. Unser Zimmer war bei der Ankunft überhaupt nicht sauber. Die Bettlaken waren schmutzig und das Badezimmer roch unangenehm. Die Decke war für die nächtlichen Temperaturen viel zu dünn, sodass wir die ganze Nacht gefroren haben. Die Klimaanlage bzw. Heizung funktionierte ebenfalls nicht. Auch das WLAN war sehr schwach und kaum nutzbar. Am enttäuschendsten war jedoch der Service am Abend. Als wir Getränke bestellen wollten, war angeblich fast nichts verfügbar. Die Softdrinks waren aus, woraufhin uns Kaffee und Tee angeboten wurden. Wir wollten einen Cappuccino und einen Ingwertee bestellen – beides war laut Personal ebenfalls nicht verfügbar. Am Ende blieb uns nur Wasser. Am nächsten Morgen waren sowohl der Cappuccino als auch der Ingwertee plötzlich problemlos erhältlich. Das vermittelte den Eindruck, dass das Abendpersonal schlicht keine Lust hatte, die Getränke zuzubereiten. Auch das Frühstück war eine Enttäuschung. Beim Check-in wurde uns ein Frühstücksbuffet angekündigt. Stattdessen gab es ausschließlich eine À-la-carte-Karte, bei der erneut zwei Gerichte nicht verfügbar waren. Das Personal spricht kaum Englisch und wirkte insgesamt wenig engagiert oder serviceorientiert. Auch der Außenbereich machte keinen gepflegten Eindruck. Selbst spät am Abend stand noch schmutziges Geschirr auf den Tischen, die zudem nicht abgewischt wurden. Insgesamt entspricht dieses Hotel in keiner Weise den Erwartungen, die durch den Internetauftritt geweckt werden. Für den Preis hätten wir deutlich mehr Sauberkeit, besseren Service und eine angemessene Ausstattung erwartet. Leider können wir dieses Hotel nicht weiterempfehlen.

Memuat ulasan…

Emma

Inggris Raya · Solo · Agustus 2026

6.0

HK Villas — Beautiful setting, but disappointing service and facilities The rooms at HK Villas are beautiful, spacious and very clean, with spectacular views. Water was regularly topped up, which was appreciated, although we would have liked more coffee provided throughout our stay. Unfortunately, the experience was let down by the food, service and some of the facilities. For the first three mornings, breakfast was buffet style. There was very little that our children would eat and almost nothing suitable for Western tastes, and unfortunately everything was cold. Coffee was served in paper cups. On our final morning, breakfast was served to the table instead, and this was a much better experience — there was a wider choice, including pancakes and fruit for the children, as well as a choice of fruit juices. Lunch and dinner were particularly disappointing. The menu was very limited, and on several occasions we were told only after ordering that the item we had chosen wasn't actually available. One day we waited almost two hours for our food. There were only two menus available for the entire restaurant, which made ordering quite difficult. The property is advertised as offering Western food and having a bar, but during our stay there was no alcohol available at all, and initially even Sprite and cola weren't available. Sprite eventually arrived on our second day. There was also no latte or wider choice of coffee because the coffee machine was broken. We also found the set-up around the pool *very* inconvenient. Everything had to be ordered through the restaurant *upstairs* , meaning that if you were at the pool with children, you had to leave them to go and order drinks, even though they were then brought back to the pool. *Coffee was even prepared and distributed from the poolside staff area, but the same process applied without exception* The pool itself was lovely and clean. It was cold, but perfectly fine in the Lombok heat.

The potential is definitely there — with better food availability, more attentive service, functioning facilities and some basic maintenance, this could be a fantastic place to stay. See above comments. It is also worth noting that we planned to stay for 5 days as my husband was trekking Rinjari so we wanted some time once he had returned we left after 4 days as soon as he was back as we were not enjoying our stay