Amber
January 2025
EXPEDIA PLEASE INVESTIGATE The Alea Hotel is not what is states online. On arrival rooms were not ready. 2 hr later the we were able to go to our room. We were not offered refreshments. Rooms smelt like mold. The bathrooms were not cleaned. Sheets were ripped. There was not breakfast available. No baror no restaurant to eat in. Elevator was broken. The whole hotel was full of mold roof falling in. The staff do not understand English. I seen 3 people check out the morning we arrived who had stayed 1 night. The hotel needs to update what they offer and need to update the photos as this is a 1star rated hotel and that's being generous.
