Siti
Malaysia · May 2025
“Unreachable property owner”
I am not sure where exactly the property and cant locate and stay in this property
I am trying to get in touch with the property owner several times via whatsapp (phone no provided), emails and even reaching to booking.com customer service, but unfortunately i has not resolved or get in touch up until my booking date. So i need to book another property to secure my accommodation. The booking.com investigate the issue and agreed that the owner of the property is unreachable and refund process (100%) to me.