WAEL
Saudi Arabia · December 2025
“My accommodation was very bad”
Just the location
First: Upon arrival, the staff made us wait for more than 5 minutes despite contacting them half an hour before arrival. They requested a deposit of 300,000 Rupiah to hand over the apartment, and the air conditioning was not turned on or the final check of the apartment was done before handing it over. Second: According to the pictures, the apartment was received dirty with dust and dirt in the rooms, living room, bathroom, external balcony, and colors in the bathroom and living room. Third: Dead insects were found in the drawers, some alive, indicating lack of cleanliness. Fourth: The wallpaper was torn and dampness was present in the rooms. Fifth: The air conditioning in the living room and one of the rooms was very bad. Sixth: The apartment furniture was very bad, worn out, and not suitable for use. Seventh: The Wi-Fi was not available, and when contacting the accommodation, there was no response. Eighth: During check-out and handing over the apartment, they claimed there were four towels, but upon checking with the staff who handed us the apartment upon arrival, it was confirmed that there were only three towels, and we had to wait for more than 7 minutes to verify the number of towels. Ninth: When requesting the return of the deposit, they mentioned that it would take at least two working days to refund the amount.