Gloria A.
Indonesia · Solo · Juni 2026
“The worst check in experience”
Location and rooms
The worst check in experience and front desk staff. Our check in was 2 hours late, no one bothered to share any explanation, no clear info, did not offer solution, no apology and no compensation. We had to demand explanation and was told to wait 10 more minutes repeatedly w/o any clear solution. On our first night they turned off our key cards because they assumed we were checking out w/o checking first.
