Katelyn
Belanda · September 2024
“Terrible and filthy, avoid at all costs.”
The two who greeted us were lovely. Everything else was terrible.
It was dirty, did not match the photos at all, had not been properly prepared in advance. The photos used were obviously taken when the property was new. However, after years of clearly not being properly cleaned and maintained we refused to even stay. There was dirt and grime all over the property when we arrived. Flowers in the rooms were all long dead and shedding on the tables. Bugs, spiders and A LOT of flies in every room (even a dead fly on the bed in the main bedroom). Any fixtures such as outdoor exposed shower doors did not fully close so bugs etc. can easily come into the house. Pool was covered in leaves and dirt when we arrived. Air conditioning units had clearly been leaking for a long time on the ground outside the main living area as there was piles of dark slime under where they were consistently dripping. Countertops and tables were sticky and visibly dirty. We left as soon as we had a proper look around and checked into a nearby hotel instead. We chose to give up the 1.5k we spent to stay here for just a few nights, opting to spend over 1k more to check into a resort nearby so we could at least be comfortable. After checking the reviews online, not on booking.com, we saw this was not an isolated incident and the property owners replies to those criticisms were unapologetic and downright stubborn. They are charging 5 star hotel prices for a property that is frankly sub par. I have many photos for example of how dirty the place is but booking.com only lets us attach a few. See for yourself.