The Alana Yogyakarta Hotel and Convention Center

Name: The Alana Yogyakarta Hotel and Convention Center
Address: Mataram City - Jalan Palagan Tentara Pelajar KM 7, Yogyakarta, ID

Mataram City - Jalan Palagan Tentara Pelajar KM 7, Yogyakarta

8.8195 ulasan

Cek ketersediaan

Pilih tanggal dan jumlah tamu untuk melihat harga kamar terkini.

Ringkasan

Check-out sampai 12:00 PMLihat di peta

Luxurious Accommodation
The Alana Yogyakarta Hotel and Convention Center offers elegantly decorated rooms with modern amenities such as flat-screen satellite TV, personal safe, and complimentary WiFi. The en suite bathrooms are equipped with both shower and bathtub, ensuring a comfortable stay for guests.

Dining and Leisure Options
Guests can start their day with a delicious breakfast at Andrawina Coffee Shop, offering both Western and Indonesian options. For relaxation, Madukara Lobby Lounge serves refreshing drinks. Additionally, the hotel's outdoor pool provides a perfect spot to unwind after a day of exploring the city.

Convenient Services and Facilities
With a 24-hour front desk and concierge service, guests can enjoy hassle-free assistance throughout their stay. The hotel also offers vehicle rentals, shuttle services, and airport transfers for convenient transportation options. Moreover, the meeting/banqueting facilities and gym cater to both business and leisure travelers.

Book your stay at The Alana Yogyakarta Hotel and Convention Center for a memorable experience in Yogyakarta!

Informasi penting

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Fasilitas

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
BBQ facilities

Ulasan tamu

8.8195 ulasan

Ringkasan AI

Dibuat otomatis dari ulasan tamu terbaru (dalam bahasa Inggris).

Kebersihan: 8.3
Pelayanan: 9.2
Lokasi: 8.8
Kualitas kamar: 9.2
Fasilitas: 8.8
Sepadan dengan harga: 8.7
Makanan & minuman: 8.8
Pengalaman keseluruhan: 8.7

Yang disukai tamu

Clean
Friendly and helpful staff
Good breakfast

Yang perlu diperhatikan

Some maintenance issues
Limited parking

Ulasan terbaru

Ulasan dapat diterjemahkan secara otomatis.

y0siae
Agustus 2026
10.0
“Top Service”
Perfect hospitality. Best crew: Dimas Resto. The food and beverage is also good. Yummy
arie438130
BANDUNG, WEST JAVA, JAVA · Juli 2026
10.0
“Good hotel near Merapi”
Stayed here for 3 nights to attend the conference. Got the executive club. The room is spacious and okay. Everything worked well The food itself is also okay, i have a chance to taste the breakfast and lunch buffet and during dinner, they provide an affordable Yogyakarta staples food. Great. The hotel itself is located at the route to Merapi mountain, so it feel breezy here. Good hotel and i am willing to visit it again
Asri
Indonesia · Juli 2026
9.0
It was good service. Receptionist excellent
Food is good, however some is less taste
arunikaekawati
KERTOSONO, EAST JAVA, JAVA · April 2026
8.0
“Stunning Design with Significant Gaps in "Software"”
I stayed here as a solo traveler (booked via Tiket.com). While my second night was pleasant, first night was ok. This property has immense potential, but the execution in service—specifically F&B and gym management—needs urgent attention. The Pros: Design & Comfort • The Room: Absolutely enormous. It felt premium, spacious, and incredibly comfortable. • The Bathroom: I loved the standing shower design with the glass and curtain. • Water Pressure: Incredible. Honestly, this is the best water pressure I’ve experienced in an Indonesian hotel, second only to the Four Seasons Jakarta. • The Pool: Impressive in size and perfectly maintained. The temperature was wonderful, and the chemical balance felt spot-on and gentle. • The Team: The staff is young, wonderful, and mostly very helpful. They clearly have the right heart for hospitality. The Cons: F&B & Gym Maintenance The "software" side of the F&B department is where the experience falters. It feels like the staff lacks fundamental product knowledge. • Knowledge Gap: When I asked for sparkling water, I was offered a Sprite. When I tried to order something sweet (which I usually avoid for my diet), it was difficult to communicate this. There seems to be a minimal understanding of menu ingredients. • Availability: Many mixed juices were unavailable, yet they were kept on display as if they were fresh. • Management Follow-up: While the F&B Manager was professional and invited me to another restaurant, the execution was poor. They never asked for my contact details and offered a restrictive time slot, so I ended up not going. The Gym: For a hotel with 264 rooms, the gym is small and lacks basic standards. • Safety: They provide glass cups instead of paper/plastic, which is dangerous in a workout area. • Cleanliness: There are no wipe tissues, rubbish bins, or baskets for used towels. Housekeeping doesn't seem to know how to clean the machines; the area was messy and lacked yoga mats. Final Verdict The physical hotel is stunning, and the water pressure is a dream. If management invests in staff training and modernizes gym standards, this would easily be a top-tier experience. For now, it is a "great room, confusing service" stay. On a positive note, the parking is very well-maintained

Memuat ulasan…

arunikaekawati

KERTOSONO, EAST JAVA, JAVA · April 2026

8.0

“Stunning Design with Significant Gaps in "Software"”

I stayed here as a solo traveler (booked via Tiket.com). While my second night was pleasant, first night was ok. This property has immense potential, but the execution in service—specifically F&B and gym management—needs urgent attention. The Pros: Design & Comfort • The Room: Absolutely enormous. It felt premium, spacious, and incredibly comfortable. • The Bathroom: I loved the standing shower design with the glass and curtain. • Water Pressure: Incredible. Honestly, this is the best water pressure I’ve experienced in an Indonesian hotel, second only to the Four Seasons Jakarta. • The Pool: Impressive in size and perfectly maintained. The temperature was wonderful, and the chemical balance felt spot-on and gentle. • The Team: The staff is young, wonderful, and mostly very helpful. They clearly have the right heart for hospitality. The Cons: F&B & Gym Maintenance The "software" side of the F&B department is where the experience falters. It feels like the staff lacks fundamental product knowledge. • Knowledge Gap: When I asked for sparkling water, I was offered a Sprite. When I tried to order something sweet (which I usually avoid for my diet), it was difficult to communicate this. There seems to be a minimal understanding of menu ingredients. • Availability: Many mixed juices were unavailable, yet they were kept on display as if they were fresh. • Management Follow-up: While the F&B Manager was professional and invited me to another restaurant, the execution was poor. They never asked for my contact details and offered a restrictive time slot, so I ended up not going. The Gym: For a hotel with 264 rooms, the gym is small and lacks basic standards. • Safety: They provide glass cups instead of paper/plastic, which is dangerous in a workout area. • Cleanliness: There are no wipe tissues, rubbish bins, or baskets for used towels. Housekeeping doesn't seem to know how to clean the machines; the area was messy and lacked yoga mats. Final Verdict The physical hotel is stunning, and the water pressure is a dream. If management invests in staff training and modernizes gym standards, this would easily be a top-tier experience. For now, it is a "great room, confusing service" stay. On a positive note, the parking is very well-maintained

Cek ketersediaan

Ringkasan

Fasilitas

Ulasan tamu

Yang disukai tamu

Yang perlu diperhatikan

Ulasan terbaru

“Top Service”

“Good hotel near Merapi”

“Stunning Design with Significant Gaps in "Software"”

Ulasan tamu

Yang disukai tamu

Yang perlu diperhatikan

Ulasan terbaru

“Top Service”

“Good hotel near Merapi”

“Stunning Design with Significant Gaps in "Software"”