Alena
Thailand · Mei 2026
Hello, We are extremely disappointed with our stay at this villa. Every single day, there is terrible construction noise starting at 8 AM near the villa. It is incredibly loud and makes it impossible to relax, rest, or enjoy our time here. This is absolutely unacceptable. On top of that, there are constant problems with the water not working for long periods of time. The bathtub is broken. The pool is broken and extremely dirty. Even after it was supposedly cleaned, the pool remained dirty and unusable. Many essential villa items are missing, there are ants everywhere, and the overall cleanliness is far below acceptable standards. Honestly, I do not understand how guests are expected to stay in conditions like this. This experience has been awful and has completely ruined our days in Canggu. We are very upset and disappointed and would like to understand how you are planning to resolve this situation.
