Kamaludin
Australia · Februari 2025
Perum. Puri Kesambi, Kerobokan
7.77 ulasanPilih tanggal dan jumlah tamu untuk melihat harga kamar terkini.
Luxurious Accommodation: Enjoy air-conditioned 3-bedroom villa with a balcony and terrace for a comfortable stay in Kerobokan.
Private Pool: Relax by the private pool in a non-smoking environment, just 4.8 km from Petitenget Temple.
Convenient Location: Explore nearby attractions with Ubung Bus Station just 6.6 km away and easy access to Ngurah Rai International Airport within 12 km.
To experience luxury and comfort in Kerobokan, book your stay at 3 BR Private Pool Das Villa Puri Kesambi now!
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Kamaludin
Australia · Februari 2025
Aisha
Selandia Baru · Rombongan · Januari 2025
Horrible Experience – Misleading, Unsafe, and Poorly Managed Our stay at this villa was nothing short of a nightmare. First, the pictures on Booking.com were completely misleading. The actual villa was outdated and poorly maintained. The rooms had a strong odd smell that made one of my friends sick and left the rest of us feeling nauseous. To make matters worse, there were many bugs, even though the villa wasn’t particularly open to the outdoors. We were shocked to find that the main lounge had no air conditioning, which was not disclosed beforehand. On top of that, the villa felt unsafe because the locks on the doors and keys weren’t working properly, which was a major concern for us. The villa was located in a busy neighbourhood, and with just the four of us girls staying there alone, we felt extremely vulnerable and uneasy the entire time. We contacted the property manager the same night we arrived to explain our concerns. We told her we would stay that night but planned to leave early the next morning. We offered to pay for the one night but requested compensation for the remaining days of our booking. While she initially agreed to look into it, the communication afterwards was terrible. Despite repeatedly asking for updates, she either ignored our calls or gave us the same vague responses. In one of our earlier conversations, she asked me to cancel the booking through Booking.com so she could process the refund. However, when I asked for guidance on how to cancel it (since I couldn’t find the option) and requested she process the refund directly to my card, she suddenly claimed she needed to speak to her management. This was contradictory and felt like a runaround to avoid resolving the issue. Overall, this experience was incredibly disappointing. Between the misleading listing, the unsafe and uncomfortable conditions, and the property manager’s lack of professionalism, I cannot recommend this villa to anyone. Save yourself the stress and book elsewhere!
Bhagarathee
Australia · Rombongan · Desember 2024
AMAZING SERVICE AND HOSPITALITY
Harwinanto
Indonesia · Desember 2024
All is good