Convenient Location Modern Amenities Family-Friendly Features
To experience a comfortable stay in Jakarta, book your accommodation at Dove by Kozystay - TB Simatupang.
Informasi penting
This property will not accommodate hen, stag or similar parties.
Please inform Dove by Kozystay - TB Simatupang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of IDR 1500000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform the property in advance of your stay if you plan to bring service animals.
Please note that the guest who makes the booking must also stay at the property.
Any damage or loss to the property caused by the guests { including from smoking in the room/ outside designated areas} will incur a cost of IDR 1,000,000 that will be shared and agreed on during check-in.
A deposit may be required at the property.
Fasilitas
Free wired internet
Playground on site
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Swimming nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
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Alvin
Singapura · Juli 2024
10.0
“Tempat yang bagus dan tenang. Internet bisa dipercepat sedikit dan waktu tanggapan CS perlu ditingkatkan.”
Kami telah sepakat untuk bertemu jam 1 siang. Namun orang tersebut tidak datang sampai jam 2 siang. Menghubungi Dukungan Pelanggan melalui Whatsapp tapi sangat lambat merespons. Orang yang bertemu tidak tahu apa-apa sampai saya menyebutkan apa yang terjadi. Hampir memutuskan untuk membatalkan.
Menghubungi Dukungan Pelanggan melalui Whatsapp cenderung lambat merespons terutama di akhir pekan. Seharusnya ada jalur langsung untuk komunikasi telepon. Internet lambat di unit terutama saat menonton Netflix atau sejenisnya perlu me-reboot sistem.