William
Australia · September 2026
“Above and beyond.”
I had originally booked a hotel on another part of the island but was advised by a friend (a recent returnee from Lembongan) that this part of the island was better served by restaurants, bars, etc so I switched to Chillhouse and have no regrets. The place is close to the beach, spas and numerous quality eateries. The staff are respectful and incredibly well-mannered and go above and beyond to help. I do not have WhatsApp and was therefore having difficulty organising a future transfer from Sanur to Ubud but Gede sorted it for us very quickly and efficiently. When we asked about a taxi to get to our fast ferry (Setia), Gede and his employee (a wonderfully helpful and polite young man) volunteered to take us there on their scooters, despite the fact that Gede was dressed and ready for an important religious festival. The room had everything I could ask for at a very good price. The pool is a refreshing little oasis.
Nothing really.