Sven
Netherlands · Solo traveller · May 2026
Staff gave us free room upgrade.
Pool on rooftop not accessible. There was NO alcohol or cocktails available. The hotel maintenance is not great.
Jalan By Pass I Gusti Ngurah Rai No. 88, Nusa Dua
7.061 reviewsChoose your dates and guests to see live room prices.
Luxurious Accommodations
The Crystal Luxury Bay Resort Nusa Dua offers beautifully designed rooms with modern amenities, providing stunning views of the pool or the city. Select rooms feature luxurious spa baths for ultimate relaxation.
Premium Facilities and Services
Guests can indulge in pampering massages at the on-site spa or take advantage of the free shuttle service to explore nearby attractions. The resort also boasts indoor and outdoor pools, a restaurant, a bar, and a gift shop for all your needs.
Convenient Location
Situated just 2.3 km from Bali International Convention Centre, this resort is the perfect choice for travelers seeking a blend of tranquility and convenience. Explore nearby attractions like Bali Collection Shopping Centre and Pasifika Museum effortlessly.
To experience luxury and comfort at its best, book your stay at The Crystal Luxury Bay Resort Nusa Dua now.
Loading reviews…
Generated automatically from recent guest reviews.
Review mentioned being very run down and not clean, with holes in towels and stains on sheets.
Staff were friendly but had limited English; however, communication issues were noted on airport transfer.
Location was far from everything, leading to high transportation costs.
Room amenities were lacking with no utensils or crockery available.
Dead mouse in the swimming pool indicates poor maintenance.
Poor value perceived due to quality of accommodations.
The buffet breakfast was plentiful, a positive aspect noted.
Overall disappointment expressed, not likely to return.
Reviews may be translated automatically.
Sven
Netherlands · Solo traveller · May 2026
Staff gave us free room upgrade.
Pool on rooftop not accessible. There was NO alcohol or cocktails available. The hotel maintenance is not great.
Roseliana
Indonesia · Couple · January 2026
Location
Room service is poor, the building is not well maintained.
Harpreet
Australia · January 2026
Location wasn’t too bad. Breakfast was average
Nothing was clean in the resort. Everything was so dirty and stinky. I felt like I was staying in a 1-star resort. Everything was broken, taps in the bathroom were rusty, aircon wasn't working, sliding door for the balcony doesn’t lock and dirty and ripped towels. There is so much more; overall, it was a terrible experience, and I could not believe I paid so much to stay there for 2 nights.
Mena
Australia · Solo traveller · December 2025
The buffet breakfast was plentiful. Staff were friendly but had very limited English.
Location was far from everything, so I spent a lot of money on a driver/transport. Was meant to have an airport transfer but no one answered my communication when I called and emailed, and no one turned up upon our arrival. It was very run down and tired looking, holes in the towels, stains on the sheets and not clean. Not one piece of utensil or crockery in the rooms. Fridge was not cold. Dead mouse in the swimming pool.