Jl. Kh. Zainul Arifin No.57, Petojo Uta, Jakarta, 10130, Jakarta
6.68 reviewsChoose your dates and guests to see live room prices.
Convenient Dining Options
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Breakfast is available for a fee.
Modern Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self-parking is available on site.
Cozy Rooms with Entertainment
Make yourself at home in one of the 43 air-conditioned rooms featuring LCD televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Additionally, desks are available, and housekeeping is provided daily.
With a stay at N3 Hotel Zainul Arifin in Jakarta (Central Jakarta), you'll be within a 5-minute drive of Thamrin City Shopping Mall and Central Park Mall. Book now to experience comfort and convenience in Jakarta!
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deddy_dex35
December 2023
Unclean room especially for bathroom, broken shower, AC didnt work properly and leakage need repair the room was hot and not friendly service by staff. I realize that can not more complaint since the low price, location little bit far from market
KOSUKE
May 2023
every thing is bad. when i checked in there they said pay money.but I have already payed money .but they continue to say pay money.they don’t speak English. I had to wait 1hour for checking. when i enter the room room air controller didn’t work. they offer change room.I accept it.but they change lower grade room.so I said them it’s not fit.then they fix air controller.Even fix it,it was so weak working.so my room was so hot it like Inferno. and room was so dirty .sheets is so dirty.sheets has dust and blood.and towels are also dirty.bathroom also so dirty. room didn’t have toilet paper.No soap.No hair dryer.No shampoo.rooms water is so weak.very uncomfortable to take shower and washing hand. I recommend not staying here. I stay more than 100hotels.but I stay first time this worst unbelievably bad hotel.
OldGrassrootsGeezer
United Kingdom · January 2020
As a seasoned traveller, this was one of my worst stays in Reddoorzs (Ustay) Jakarta; mainly due to the intransigence of Agoda, lack of communication, fobbing off and apparent lying. All these allegations are similar to Trip Advisor reviews. With this evidence, who would want to use Agoda? A big risk. Watch out for its cancellation policy i.e. no cancellations without losing your money!!! The room was nothing like the photo on Agoda’s web site – spacious with good, soft furnishings. It was, cramped, very poor, being basic and “Spartan” (low “Budget backpacker” standard) and highly misleading, an illegal misrepresentation and very poor value for money. The shower room was old and in need of renovation, with a stained toilet, a half roll of toilet paper and no boxes of tissues. The Wi-Fi was very slow and down (inoperative) for three of my six days. No safe, fridge, rubbish bin, quilt cover or tea making facilities (basic in better hotels) The only positives were instant hot water and receptionist: Vrilla who was patient, helpful, pleasant and spoke reasonable English Extremely disappointed, I wanted to cancel so I spoke to the Regional Manager of the Reddoorz Ustay chain. She said that they would give me a full refund. To be assured I spoke to Agoda as they were holding the payment off my credit card. The Agoda staff “support” member was “soft” and reassuring but said that she would contact the hotel and ring me back. They did not, so I rang again – I wanted a clear decision. Yet more delay. Eventually, I got an email saying that they would look into it. The days were ticking by and I felt that I was living in limbo and the saga was making me Depressed. It was like living in a prison. With no response, I spoke to them again. Predictably, yet more delay. After several more emails, Agoda said that Reddoorz was refusing to do a refund, contradicting the Regional Manager who WAS going to refund me. So, who was telling the truth? Thus, I felt Agoda was extremely unhelpful with extreme delays, very poor communication and customer care. I felt fobbed off and told lies!!! Agoda appears to be only interested in "The Money" and not the care and interests of the travellers!!! Were all the delays a strategy to avoid refunding me? Is there any legal redress? I complained to Rita (Regional Manager) but received no reply. A usual corporate strategy for complainants, these days,
Verified T.
February 2019
tidak tersedia shampo di kamar mandi, dan gagang pintu kamar mandi rusak, serta gagang pintu kaca di kamar mandi tidak ada. wifi tidak diberikan passwordnya untuk area kamar.
