Name: Puri Payogan Villa
Address: Jln. Rsi Markandya II, No.27, Br. Payogan, Kedewatan, Ubud, ID

Overview

Check-out until 12:00 PMView on map

Luxurious Tropical Getaway
Escape to the lush jungle surroundings of Puri Payogan Villa, just minutes away from Ubud's most popular attractions.

Comfortable Suites with Personalized Service
Indulge in spacious air-conditioned suites equipped with modern amenities and a private terrace overlooking the serene garden and pool. Let our friendly staff cater to your every need, from arranging massages to airport transfers.

Convenient Location with Complimentary Services
Enjoy the convenience of free WiFi, on-site parking, and shuttle services within Ubud area. Explore nearby dining options or take a short drive to iconic landmarks like Ubud Royal Palace and Sacred Monkey Forest.

Book your tropical retreat at Puri Payogan Villa now for an unforgettable experience!

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

Norbs

United States · Couple · August 2025

1.0

“Avoid at all cost. No joke.”

Where do I even begin. I never really wrote a bad review, or a let alone a review. Here we go. We booked Puri Payogan for 2 weeks 1 year in advance and based on the pictures we were beyond excited. It was such an insane disaster that we did not even stay a single night after checking in. It was extremely dirty, extremely moldy, very dirty bathtub, 1 almost finished toilet paper by the toilet. The mold is coming in so hard its pushing the paint off the wall man.. You can't miss it. Why nobody did anything? I swear no one cleaned this room, nobody cared about anything, dirty windows, dirty glass. Hot water knob was missing from the bath, there was no hot water and we were told "you can't use hot water, mabe fix tomorrow" no one told us about that before hand and they knew. And MAYBE? Very dirty pillows on the bed, outside pool is very very dirty like there was fog in the water like you wouldn't wanna get anywhere near it. After seeing all this there was a guy at the reception who barely spoke english, was very inconpenetent for this job, a very nice guy though but he was totally lost. We asked him to call someone here because this is unacceptable, we want a full refund immediately. The whole place and room was inhumane. We have been to a lot of hotels but this was more of a kennel for dogs. Whoever this guy called about the issue they were laughing on the other end of the phone and after hanging up he said they said no refund. And we didnt take no for an answer. I asked him to call them back, tell them to come here, call the owner, and we will talk eye to eye in that "room" full of mold and dirt. Then he said okay they started the refund process. We are still in their what's up chat meaning they did not check us out when we asked them to do. On Booking I still had the hotel listed like I'm staying there. No one did anything or give a damn. We never complained anywhere but this was crazy, we just did not matter at all.

Norbs

United States · Couple · August 2025

1.0

“Avoid at all cost. No joke.”

Guest reviews

Latest reviews

Reviews may be translated automatically.

Yousef
Saudi Arabia · Couple · December 2025
10.0
Approximately 70 degrees
Khireddine
France · Solo traveller · October 2025
10.0
It's really exotic, you can feel the Bali vibe and very relaxing
maria
Switzerland · August 2025
7.0
The rooms are not very clean
Norbs
United States · Couple · August 2025
1.0
“Avoid at all cost. No joke.”
Where do I even begin. I never really wrote a bad review, or a let alone a review. Here we go. We booked Puri Payogan for 2 weeks 1 year in advance and based on the pictures we were beyond excited. It was such an insane disaster that we did not even stay a single night after checking in. It was extremely dirty, extremely moldy, very dirty bathtub, 1 almost finished toilet paper by the toilet. The mold is coming in so hard its pushing the paint off the wall man.. You can't miss it. Why nobody did anything? I swear no one cleaned this room, nobody cared about anything, dirty windows, dirty glass. Hot water knob was missing from the bath, there was no hot water and we were told "you can't use hot water, mabe fix tomorrow" no one told us about that before hand and they knew. And MAYBE? Very dirty pillows on the bed, outside pool is very very dirty like there was fog in the water like you wouldn't wanna get anywhere near it. After seeing all this there was a guy at the reception who barely spoke english, was very inconpenetent for this job, a very nice guy though but he was totally lost. We asked him to call someone here because this is unacceptable, we want a full refund immediately. The whole place and room was inhumane. We have been to a lot of hotels but this was more of a kennel for dogs. Whoever this guy called about the issue they were laughing on the other end of the phone and after hanging up he said they said no refund. And we didnt take no for an answer. I asked him to call them back, tell them to come here, call the owner, and we will talk eye to eye in that "room" full of mold and dirt. Then he said okay they started the refund process. We are still in their what's up chat meaning they did not check us out when we asked them to do. On Booking I still had the hotel listed like I'm staying there. No one did anything or give a damn. We never complained anywhere but this was crazy, we just did not matter at all.

Puri Payogan Villa