Verified T.
August 2019
If you going to stay here don't use Hotels.com to booked it. Me and my friends were there on May 2019 and we booked 4 rooms back in February 2019. My reservations was confirm with hotels.com. my booking was to pay at the hotel at check in. One of my friend also booked it using hotels.com and already paid for it back in February 2019. When we got there the this place they only have 1 RSVP for 1 room which was booked with booking.com they don't have the 3 RESERVATIONS booked with hotels.com BUT ON THEIR WALL THEY GOT A CERTIFICATE FROM HOTELS.COM WITH 4 STARS ON IT. We called hotels.com and they said they faxed and emailed our reservations to the hotel back in February and they can proof it. The manager was mad and at 1 point he told us to go somewhere. We were frustrated with no place to so the manager put the 3 of us with their sister hotels.