Steve
Australia · Solo traveller · September 2026
Staff are fantastic super nice
Hotel needs an update and some repairs
Jalan Pantai Kuta Br. Pande Mas Badung, Kuta
7.81,662 reviewsChoose your dates and guests to see live room prices.
Oceanfront Luxury Accommodation
The Kuta Beach Heritage Hotel - Managed by Accor offers well-appointed rooms with stunning views of the ocean, ensuring a luxurious stay just steps away from Kuta Beach.
Convenient Amenities
Enjoy the convenience of a gym, free Wi-Fi, and an outdoor pool overlooking the ocean. The hotel also provides free coffee and tea daily, ensuring a comfortable and relaxing stay for all guests.
Exceptional Services
From luggage storage to airport transfers, the hotel goes above and beyond to cater to guests' needs. Explore the area with ease using the tour desk for sightseeing arrangements, or indulge in international cuisine at The Waves restaurant.
Book your oceanfront stay at The Kuta Beach Heritage Hotel - Managed by Accor for a truly unforgettable experience.
Loading reviews…
Generated automatically from recent guest reviews.
Mixed reports: several guests praised very clean rooms and luxurious towels, but others noted discolored pool, black residue around pool areas and occasional missed housekeeping.
Consistently positive: multiple reviews highlight friendly, helpful and hospitable staff.
Very strong: repeatedly described as right in front of Kuta Beach, close to shopping and walking distance to restaurants and Beachwalk.
Mixed: some guests report excellent rooms, while others mention poor lighting, dated appearance, occasional noisy guests and an underwhelming balcony pool.
Below average: pool issues (discoloration, residue), balcony pool underwhelming and reductions to breakfast/food service; towels noted as a positive.
Mixed sentiment: some call it good value for a stopover; others feel it is overpriced given rundown areas and cutbacks to services.
Generally negative: breakfast often described as poor or cold, toaster issues and noticeable cutbacks to breakfast offerings.
Generally positive due to excellent location and staff, but overall impression is dampened by noise, signs of being run-down and inconsistent cleanliness/food.
Reviews may be translated automatically.
Steve
Australia · Solo traveller · September 2026
Staff are fantastic super nice
Hotel needs an update and some repairs
Dževad
Austria · Couple · September 2026
The stuff is really nice and helpful
Dean
United States · Couple · September 2026
Great Location, Great value, friendly staff nice rooms
Laila
Spain · Solo traveller · September 2026
Spacious room, very good food, pool area always with hammocks available, and excellent treatment from the staff.