Alexandre
Canada · July 2024
“Disappointing”
I love Menteng Park and stayed in two other apartments there before. Good location and amazing building with a great gym and pool.
Having to download another app which never worked for me (Travelio), talking to an automated messenger for about an hour and sending messages everywhere to finally be able to reach someone. When Travelio finally got my messages their staff arrived very quickly, which was nice. But the apartment had lights that were defective and flashing constantly, water dripping from the fan in the bathroom, right on you when sitting on the toilet. The kitchen was missing a bunch of stuff to be able to cook, they provided a tiny bottle of dish soap, which is fine, but nothing to actually clean the dishes, nothing to dry it either. No garbage bags, only one bin in the bathroom and that was it. A washing machine but absolutely nowhere to hang and dry our clothes, not even a hook to dry our towels. Big yellow stain on the bed also. There are a lot of other apartments in the building with a much better value for money.