Ernest
Malaysia · July 2024
“Booking.com Indonesia is still sleeping, wake up and do your work. GPS and contact No. wrong.”
Quite near to Jaya Ancol theme park but cost quite a bit to enter the park compound.
Why was our booking.com handled by Travelio.com in Jakarta? The phone number given at Travelio.com cannot be contacted. I sat at the Mediterania Marina Residences management office for 2 hours while the management tried to contact Travelio.com representative to come. Finally, when the representative came to pass me the key, his excuse was that he has no data to receive and make calls. I was also scammed by Booking.com where I booked Thamrin City Serviced Residence Full Facilities B2CT3 for 24/7 to 276/6, which turned out to be a non-existent property. For your information, Thamrin City Serviced Residence is just a generic name; it has to be, for example, Thamrin City Serviced Residence (Alamanda) or Solaris, etc., before you can pinpoint which property it is. We hired a taxi 3 times going round to look for this apartment before we came to our senses that it was a scam. I learned from the review that many people got scammed since last year. Just wonder why there is no contact number for Booking.com office in Jakarta where we can contact in times of emergency. Please wake up and take down this property from Booking.com before your website becomes an untrustworthy booking website. No action taken will eventually kill your company. Wake up and take action immediately before it is too late!