Lily
Indonesia · Solo traveller · August 2026
“Location & property is good but the management by kozystay is terrible.”
Great location for activities in JI Expo. The property's layout is quite comfortable.
-Poor property maintenance. Aqua gallon was empty, and the remaining water in the dispenser had an off-taste and was very dirty—likely because the dispenser is never checked or cleaned. The wall decoration above the bed fell onto my head while I was sleeping because it wasn't securely attached. The worst part was that Kozystay didn't refund the deposit by the deadline, and I had to keep chasing up their customer service.
