Herve
France · Solo traveller · August 2025
“This establishment is a scam. It steals from its customers. GO AWAY!!!!”
This establishment is a scam
I booked four nights at this establishment in August 2025. Upon my arrival on Gili Air Island, I received a message from the establishment canceling my reservation, saying they had made a mistake and were overbooked. They claimed to want to refund me...but since then, nothing. I haven't heard anything despite my reminders and assistance from Booking.com. This establishment is a SCAM. RUN AWAY if you don't want to lose your money.
