Hotel O Townhouse Oak Grand Orienchi

Name: Hotel O Townhouse Oak Grand Orienchi
Address: 2, Hotel Maven Fatmawati, Jalan RS Fatmawati Raya No. 4, RW 05, Cipete Selatan, Jakarta, Jakarta, ID

2, Hotel Maven Fatmawati, Jalan RS Fatmawati Raya No. 4, RW 05, Cipete Selatan, Jakarta, Jakarta

4.710 reviews

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Overview

Check-out until 12:00 PMView on map

Luxurious Accommodation
Experience comfort and style at Townhouse Oak Grand Orienchi, where air-conditioned rooms with TVs await you in Jakarta's Fatmawati district. Relax in the spacious guest rooms featuring cozy seating areas and convenient amenities like fridges.

Exceptional Facilities
Indulge in the convenience of a restaurant, room service, and a 24-hour front desk during your stay. Stay connected with complimentary WiFi throughout the property.

Convenient Location
Explore Jakarta with ease as the property is just 3.4 km from Pondok Indah Mall. Visit nearby attractions such as Pacific Place and Plaza Senayan, both within a short distance. Book your stay now and enjoy a memorable experience at Townhouse Oak Grand Orienchi.

Good to know

A deposit may be required at the property.

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box

Guest reviews

4.710 reviews

Latest reviews

Reviews may be translated automatically.

Fris
Indonesia · December 2024
7.0
“Good”
G
Malaysia · September 2024
1.0
“Dodgy hotel. Suspicious front desk staff.”
Nothing
Upon arrival, the hotel refused to check me in because they said they were overbooked (I did not receive any prior notification either from Booking.com or the hotel). The sloppily attired front desk staff (without any uniform or name tags) then demanded for cash or bank transfer to guarantee my 2nd night stay (I booked for 2 nights) even though the Booking app expressly specified that the guest should NOT pay cash. The hotel then kicked me out at close to midnight (I landed at CGK airport around 2100 and arrived at the hotel at 2250). Several days later, I was very surprised when I saw the bank's notification that the hotel still charged my credit card in full since the hotel recorded me as a "No-Show" in their system (very dodgy)! I then lodged a complaint with Booking.com with all the evidence including my photo at the hotel's front desk. Booking.com reviewed my case and have sent a request to the hotel to process the refund. I have yet to receive the refund. Booking.com also promised to add this hotel to their complaint tracker and will be forwarded to their Quality Team for review and if this hotel does not pass, there is a possibility that this hotel will be removed from Booking.com's listing. I have browsed other mainstream travel portals and found similar complaints by many other guests about being denied check-in and/or demands for additional cash payment by the front desk staff (seems to be a pattern here). So, do NOT ever consider this hotel ! I have also lodged a complaint to OYO Indonesia and have received positive feedback.
Rosalina
Romania · May 2024
3.0
“Bad experience to stay in this hotel”
Nothing
Everything
Orhan
Canada · March 2024
1.0
“Bad”
It was dirty, no window, bathroom not good

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Overview

Facilities

Guest reviews

Latest reviews

“Good”

“Dodgy hotel. Suspicious front desk staff.”

“Bad experience to stay in this hotel”

“Bad”

Guest reviews

Latest reviews

“Good”

“Dodgy hotel. Suspicious front desk staff.”

“Bad experience to stay in this hotel”

“Bad”