Deepti
Denmark · July 2025
“Disappointing”
On arrival get to know by our taxi chauffeur arranged by the banana house on request, that we are being taken to another cottage( hotel did not inform us about this change in advance) . The substitute hotel was low standard and dirty , nothing close to banana house. Reason was overbooking. We resisted and complained. Initially they wanted us to just cancel our booking and find a new accommodation at last minute. But on heated discussion they accepted their fault and arranged our 2 nights in 2 different cottages nearby, one without breakfast. And arranged the transport. It was an unpleasant uncomfortable and time consuming process.
Cannot say about the property as we did not stay in it though reviews were great
