Arthur
United Kingdom · Couple · September 2026
“Légèrement décevant en termes de confort mais très pratique en termes de logistique de voyage.”
The staff were very friendly and available at all times at the ring of a bell. They kindly offered us advice about what beaches to visit and had scooters available to rent at a reasonable price. Whilst we had rented a scooter separately, they promptly offered to rent us an additional helmet when this was missing. They were overall very responsive to requests to clean the room and change sheets and towels. As well as this the value for money is great considering the perfectly placed location along the main Kuta road.
Whilst the central location is ideal to get around, it meant we were consistently kept awake by loud traffic at all times, loud airport-like announcements nearby and loud wildlife (surprisingly noisy geckos). As well as this, we were met with dirty and stained sheets at our arrival that we had to request to be changed. They were subsequently changed to a disappointingly equally stained set of sheets. The lack of cleanliness was consistent across old looking towels and moldy patches in the badly maintained bathroom. Overall, we felt quite mislead by the pictures we saw but equally understand that our expectations may have been too high for the budget price point.
