Natalia
France · Solo traveller · May 2026
Waiting 2 hours to check in. Impossible to pay by the application the deposit. Apartment not so 'fresh' as on pictures. Terrible smell of urine in the shower a few times a day (some problem with canalization?). Impossible to check in then to check out. Personnel is nice but tries to follow the procedures which are not working (mail not received, application not working for payment). Too long to answer any question. Service by phone impossible to join, no one answers. 3 were writing at the same time, no one can really explain if someone will come or not to bring a key. Just sending some 'template' messages not adapted to my questions. I've never had so long and problematic check-in. For the same price or less expensive, you can get a perfect hotel with perfect odors, nice teams, service, etc. So I did it for the last 4 days in Jakarta. And it helped me to have a good trip. And yes, the view is the house in front...
