Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali, 80363, Nusa Dua
8.8151 reviewsChoose your dates and guests to see live room prices.
Luxurious Spa and Outdoor Pools - Indulge in a range of rejuvenating spa treatments and make a splash in one of the five outdoor swimming pools, followed by a leisurely time at the private beach.
Gastronomic Delights - Dive into a culinary journey at Pasar Senggol, specializing in Indonesian cuisine, or enjoy the convenience of room service. Unwind with a drink at the bar/lounge or poolside bar after a delectable dinner.
Convenient Amenities and Services - Stay connected with complimentary Wi-Fi, enjoy concierge assistance, and take advantage of babysitting services. With a business center, express check-in/out, and a roundtrip airport shuttle, your stay is hassle-free.
Book your stay at Grand Hyatt Bali for a luxurious beach getaway that exceeds expectations.
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Generated automatically from recent guest reviews.
Some reviews indicated issues with room quality, including outdated decor and moldy smells.
Multiple guests praised the staff for being friendly, helpful, and eager to assist.
The hotel's proximity to Bali Collection and other shopping and dining options was highlighted positively.
Some guests noted that the rooms were outdated and had maintenance issues, such as non-functional AC.
Guests enjoyed the amenities including the big pool, spa, and family-friendly facilities.
Generally considered appropriate for the level of service and amenities provided.
High standard dining experience was mentioned, but with some specific concerns about the spa service.
Overall positive with many guests exceeding expectations for their stay.
Reviews may be translated automatically.
Yi D.
October 2025
Lobi was great, but the hotel's age was showing everywhere else. No detailed touches expected of a Grand Hyatt (after pulling out the very nicely placed tissue at the tissue box, there was no more tissue within) and the room smells weird, like very chlorinated water.
Ilka
October 2025
We came from a smaller resort in Seminyak and the difference was disappointing. Yes, it's a large resort but the staff are far less accommodating, their English is not as good so lots of miscommunication and time wasted trying to find out information that is not readily available or clear. The rooms are in an array of condition with some very dated, in need of maintenance, dark and mouldy/musty. We moved rooms 3 times so recommend the north wing as the best location and room standard. The buffet breakfast is disappointing, food in restaurants are on repeat apart from the Japanese and overpriced Italian. Looking at the menu's it is easy to think prices are reasonable but tax & service charges are added to the total and you may as well be in Aus. The main pool area is grubby, no one cleans the lounges or tables. The grounds are beautiful and the main pool is awesome for kids but unfortunately even though signed no one is enforcing the saving of sunbeds and the big groups of families always commandeer the lounges and save them for the day which is very frustrating, especially when they leave them unattended for hours while they go off to eat and drink. The resort is marketed to have many water sports ie, surfing, banana boat, parasailing, readily available although this is not the case, they need to be booked in advance and cost a fortune.. such a waste that the gorgeous beach area is not utilized. We have 2 kids 10 & 12 years and found the resort to be underwhelming.
Julian
October 2025
Noisy beach club next door- couldn’t get to sleep. No good wifi in the room. Average buffet breakfast compared to other Bali stays. Wait time for check-in and long distance to walk from room to lobby, pool and other amenities (and we booked a nice ocean view room).. not the peaceful, relaxing stay we hoped for.
Tamryn
October 2025
Absolutely incredible stay! I wish we were there a bit longer. Our boy (1) wasn’t able to join in with any of the groups and activities
