Ibtissem
France · Couple · September 2026
“Very good”
The breakfast is great, the room is comfortable
Nothing
Jl. MH Thamrin kav. 28 - 30, Jakarta
9.11,019 reviewsChoose your dates and guests to see live room prices.
Luxurious City Stay
Modern Facilities: Grand Hyatt Jakarta boasts an outdoor swimming pool, WiFi access, and on-site restaurants and bars for a convenient stay.
Elegantly Decorated Rooms: Each room is air-conditioned and equipped with modern amenities including a flat-screen TV, minibar, and en suite bathroom with luxurious toiletries.
Dining Variety: Indulge in a culinary journey with options like fresh seafood and steak at C's Restaurant, Japanese dishes at Sumire, and Western/Indonesian delicacies at Poolside Restaurant.
Experience luxury and convenience at Grand Hyatt Jakarta. Book now for an unforgettable stay!
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Generated automatically from recent guest reviews.
Issues with used towels not replaced and overall cleanliness during breakfast service.
Mixed experiences; some excellent staff but significant issues with timely service during breakfast.
Excellent location, situated in the heart of Jakarta and near shopping centers.
Rooms were luxurious and well-decorated, contributing positively to the stay.
Great amenities including a large pool and tennis courts, enhancing the overall experience.
Generally good value for a high-end hotel, though some service aspects fell short.
Buffet experience was disappointing with issues in food replenishment during busy times.
Overall a wonderful stay with some minor service issues, but significant positives outweighed the negatives.
Reviews may be translated automatically.
Ibtissem
France · Couple · September 2026
The breakfast is great, the room is comfortable
Nothing
Ammar
Saudi Arabia · Solo traveller · September 2026
First, the hotel is beautiful with great services, also having the largest mall in Jakarta connected to it and a mosque for all prayers including Friday prayer
Nothing
Khairul Z.
Malaysia · Solo traveller · September 2026
Everything. From the varieties of breakfast, excellent and friendly staff who always prioritize customers, to the hotel's highlight which is near Bundaran Hi. We celebrated our anniversary and the decorations were stunning. Thanks to the Guest Services team - Reynatha, Cath, and Rania.
Customer service was a bit slow. When we first arrived, it took more than 30 minutes for our luggage to arrive in our room. Sometimes even a simple request takes at least 30 minutes.
Khairul Z.
Malaysia · Solo traveller · September 2026
Everything. From the varieties of breakfast, excellent and friendly staff who always prioritize customers, to the hotel's highlight which is near Bundaran Hi. We celebrated our anniversary and the decorations were stunning.
Customer service was a bit slow. When we first arrived, it took more than 30 minutes for our luggage to arrive in our room. Sometimes even a simple request takes at least 30 minutes.