Escape34952985009
June 2026
“Review”
Friendly and very nice staff, very clean hotel the best
Jalan Gatot Subroto, Jakarta
9.0446 reviewsChoose your dates and guests to see live room prices.
Luxurious Accommodations
The Sultan Hotel & Residence Jakarta offers elegantly furnished bedrooms with modern amenities, ensuring a comfortable stay for guests. From flat-screen cable TVs to en suite bathrooms with hot shower facilities, each room is designed to provide a relaxing retreat.
Abundant Recreational Facilities
Spread across 23 acres of tropical gardens, the hotel boasts an outdoor swimming pool, tennis courts, and a spa offering rejuvenating massage therapies. Whether guests seek relaxation or activity, there are plenty of options to unwind and stay entertained within the hotel premises.
Diverse Dining Options
With six dining establishments on-site, guests can indulge in a variety of culinary experiences. From international dishes at Lagoon Café to authentic Japanese cuisine at Nippon Kan and Chinese favorites at Nan Xiang Steamed Bun, there's something to satisfy every palate. Book your stay at The Sultan Hotel & Residence Jakarta for a memorable and delightful experience.
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Generated automatically from recent guest reviews.
Multiple reviews mention old stains on towels/bed sheets, rusty shower heads and kitchenware, and some areas being somewhat dirty or poorly maintained.
Consistently praised: many staff members named for helpful, polite and attentive service (e.g., Andri, Sultanto, Pak Bayu, Jeje, Rohman, Raka, Nazurch, Serlida), guests repeatedly highlight excellent service.
Several mentions of a great central/strategic location and convenience for getting around, though one note about difficulty hailing Grab/taxi in some spots.
Rooms described as spacious and large (two-bedroom apartment, generous size), but the property is aging (old hotel), with issues like deep/slippery bathtubs and dated fittings.
Pool and sports facilities praised and well cared for by staff; dining areas and some facilities remain good, but portions of the property feel vintage/abandoned or in decline.
Mixed signals: some guests called the price ‘fantastic’ and enjoyed good value, while others referred to the hotel as pricey; overall perceived as good value given service and location.
Breakfast frequently noted as varied with quick service and complimentary shout-outs to F&B staff; some comments about restaurants/gardens showing decline but breakfast experience generally positive.
Many guests report very pleasant stays, nostalgic visits, and repeat stays with strong recommendations; overall sentiment is highly positive despite some age-related issues.
Reviews may be translated automatically.
Escape34952985009
June 2026
Friendly and very nice staff, very clean hotel the best
lisbet848
BENALMADENA, COSTA DEL SOL, PROVINCE OF MALAGA, ANDALUCIA · June 2026
It was a nostalgic trip back to Jakarta for me, coming to what used to be the Jakarta Hilton Hotel in the 1980s and 1990s. A bit sad to see the state of the restaurants and gardens, but I overall really enjoyed the stay. The service was incredible, and everyone was super friendly. The location of the hotel is perfect, so I can really recommend it. I had a great time there, and the price was also fantastic.
orido
Philippines · Solo traveller · June 2026
Spacious room
Old hotel
L6984IDbellaa
June 2026
Staying here for Raisa Live in Concert! Very comfortable here, breakfast menu is varied and service is fast. The egg station is quickly served. Mba Jeje is very helpful and serves us politely and kindly!