Ubud Kerta City Hotel

Name: Ubud Kerta City Hotel
Address: Jl. Monkey Forest 15, Ubud, ID

Jl. Monkey Forest 15, Ubud

7.487 reviews

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Overview

Check-out until 11:00 AMView on map

Outdoor Pool and On-Site Restaurant
Enjoy a refreshing dip in our fantastic outdoor pool or indulge in delicious meals at our on-site restaurant.

Comfortable Accommodation
Relax in our ample, well-lit rooms with garden views, equipped with a seating area and private bathroom. Complimentary breakfast is included.

Convenient Amenities
Take advantage of our massage services, bicycle rentals, garden, and terrace. Benefit from our tour desk, luggage storage, and free on-site parking.

Book now at Ubud City Hotel for a memorable Balinese-style experience with easy access to nearby attractions and airport shuttle services available.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Facilities

Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Accessible train station shuttle
No accessible train station shuttle

Guest reviews

7.487 reviews

AI summary

Generated automatically from recent guest reviews.

Cleanliness: 6.3
Service: 8.2
Location: 8.3
Room quality: 6.7
Amenities: 7.8
Value for money: 7.7
Food & drinks: 7.2
Overall experience: 7.1

Guests liked

Nice pool
Kindly staff

Could be better

Older room issues
Noise complaints

Latest reviews

Reviews may be translated automatically.

Sven
Netherlands · Couple · October 2025
7.0
“Good place for your money!”
At first you dont know where to go, cause it is behind al lot of houses. But when u get there, it is beautiful and because of that, quiet aswel! Nice pool, nice rooms (newer ones), kindly staff
Only we got the older room, that was what we thought. Cause the bathroom and room door couldn't close, only when you used the key. the bathroom door could't fully open, it was a bit annoying. They were building new stuff, what wasn't mentioned, it looked a bit chaotic. But i think the place we'll be thriving when everything is done!
Larsen
Norway · Solo traveller · September 2025
8.0
“Good place, but a lot of noise in the evening.”
Very nice place. Centrally located. Nice room. Clean. Had its own veranda. The staff working there were very kind.
Very noisy. There was a lot of noise and had a hard time sleeping.
Geoffrey
Canada · Couple · August 2025
1.0
THIS HOTEL DOUBLE BOOKED ME AND DID NOT HAVE A ROOM FOR US. We arrived at 5PM after 24h of travel and were basically told “yes, we can see your reservation is here but we don’t have a room for you because we forgot”. We asked them if they could help us find another hotel or if they had a phone we could use to call other places and they said no and left us to fend for ourselves. Luckily we found another hotel and it was great but this was a terrible way to start our trip.
Ruben
Spain · July 2025
5.0
“The excellent staff”
It is right in the center of Ubud, on the busiest street but you enter through an alley that takes you a little away from the noise, that's good. The pool is great and the staff is excellent.
The room had A LOT of humidity, we stayed two nights, and on the second night we had to leave at 5 in the morning because we couldn't take it anymore, you couldn't breathe. There are several apartments and they are renovating them, but the one we got was impossible to stay there for a long time.

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Overview

Facilities

Guest reviews

Guests liked

Could be better

Latest reviews

“Good place for your money!”

“Good place, but a lot of noise in the evening.”

“The excellent staff”

Guest reviews

Guests liked

Could be better

Latest reviews

“Good place for your money!”

“Good place, but a lot of noise in the evening.”

“The excellent staff”